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Warranty Conditions

The products sold on SmaRtop.eu are guaranteed for 3 months, and the user can extended the warranty until 12 months, With complete replacement for defects natives of the device and its operating system. The customer has the right to seek SmaRtop.eu if, within that period from the delivery of the purchased goods, to manifest lack of conformity with the contract or defects to be considered already at the time of delivery.
The shipping costs (recommended traced costs) are borne by the customer, the schedule is from 10 days to 15 working days.


Warranty Limitations


 This Limited Warranty does not cover user manuals or any third party software, settings, content, data or links, whether included or downloaded in the Product, whether included during installment, assembly, shipping or at any time during the delivery chain or otherwise and in any way acquired by the customer. This Limited Warranty does not cover:

a) product deterioration due to normal wear and tear (including, without limitation, wear and tear of camera lenses, batteries or displays);

b) defects caused by rough handling (including, without limitation, defects caused by sharp items, bending, compressing, drops, bumps, etc.);

c) defects or damage caused by improper use of the product, or in conflict with the manufacturer’s instructions (for example, those indicated in the product manual);

d) defects caused by other factors / acts outside the control of the manufacturer (exposure of the product to humidity, steam, or use the same environmental conditions or extreme thermal or in the case of rapid changes in the presence of the above conditions, corrosion, oxidation , spillage of food or liquid or to influence from chemical products, electrical damage by short circuit);

e) defects or assumed caused by the use or connection of the product with any product, accessory, software and / or service not manufactured or supplied by the manufacturer or by operation of the product other than that for which the same product is manufactured. Defects can be caused by viruses and / or unauthorized access to your and / or third party services, other accounts, computer systems or networks. This unauthorized access can take place through hacking, password mining or through a variety of other ways;

f) defects caused by a short circuit in the battery, by breakage or by visible tampering with the battery enclosure or the cells or from the fact that the battery was used in equipment other than for which it has been specified. This Limited Warranty is void in case of opening, modification or repair of the product by third parties.